Refund Policy
Effective Date: August 13,
Contact: sales@vistyled.com
Return Window & Condition
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Returns accepted within 14 days of delivery.
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Items must be unused, in original condition, with tags/packaging (include any cases, dust bags, or accessories).
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Final-sale items (if labeled), gift cards, and worn or damaged items (not due to carrier damage) are not returnable.
How to Start a Return
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Email sales@vistyled.com with your order number, item, and reason.
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We’ll reply with instructions and the return address.
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After inspection, eligible refunds are issued to the original payment method. Processing times may vary by bank.
Return Shipping Cost
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Defective/incorrect items: We cover reasonable return shipping or provide a prepaid label.
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Other returns (change of mind/fit): Customer pays return shipping.
Exchanges
We do not process direct exchanges. Please return the item and place a new order.
Damaged or Missing Items
Notify us within 7 days of delivery with photos. We will assist with replacement or refund.